Communication: flashcards
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- Hearing loss
- Face the resident, speak clearly at NORMAL pitch. Never shout.
- Opening step of nearly every skill
- Address by name, introduce yourself, explain the procedure, face-to-face.
Primary references
- Colorado Nurse Aide Written (or Oral) Examination and Skills Evaluation Candidate Handbook — Credentia Services LLC, in partnership with the Colorado Board of Nursing · primary · retrieved 2026-09-22, verified 2026-09-22