CommunicationDifficulty 2/5
How should an aide communicate with a resident who has hearing loss?
- AWrite every instruction down instead of speaking at all
- BFace the resident and speak clearly at a normal pitch
- CShout so that the resident is certain to hear the words
- DUse a high-pitched voice to carry over the hearing loss
Show answer and rationale
Correct: B. Facing the resident lets them use lip movement and expression. Shouting distorts speech and raises pitch, which makes high-frequency hearing loss worse rather than better.
- C — Shouting distorts the sounds and is also undignified in front of others.
- D — High-frequency hearing is usually the first lost, so raising pitch reduces clarity.
- A — Writing everything removes normal interaction and is unnecessary for most residents.