CNA Drill

CNA exam practice question: Client Rights

Client RightsDifficulty 3/5

A resident refuses a scheduled bath. What should the aide do?

  1. ARecord the refusal in the chart and take no further action on it
  2. BAsk a family member to persuade the resident to accept the bath
  3. CRespect the refusal, offer an alternative time, and report it to the nurse
  4. DExplain that the bath is scheduled and proceed with it gently
Show answer and rationale

Correct: C. The right to make personal choices is protected at 483.152(b)(7)(ii), and proceeding against a refusal is not care. Reporting keeps the licensed nurse informed so the resident's hygiene need is still met.

  • D — Proceeding after a refusal overrides a protected right regardless of how gently it is done.
  • A — Charting alone leaves the nurse unaware and the underlying need unaddressed.
  • B — Recruiting family to overcome a refusal is pressure, not respect for the choice.

Concept being tested

5 of the 60 scored items. Privacy and confidentiality, the resident's right to make personal choices, assistance in resolving grievances, participation in resident and family groups, security of personal possessions, and freedom from abuse, mistreatment and neglect together with the duty to report it. — 8% of the exam. Study guide for Client Rights.

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Primary references

  1. 42 CFR Part 483 Subpart D — Requirements That Must Be Met by States and State Agencies, Nurse Aide Training and Competency Evaluation — Office of the Federal Register (eCFR) · government · retrieved 2026-09-22, verified 2026-09-22
Last reviewed: 2026-10-07Reviewed by: Sarah Jenkins, BSN, RN, Nurse aide educator & clinical skills reviewHow we verify facts