CNA Drill

Client Rights: practice questions

2 original questions · 2 editor-approved · every choice explained.

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Blueprint-mapped questions with full rationales for every choice.

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Client RightsDifficulty 3/5

An aide suspects that a resident has been mistreated by another staff member. What is the correct first action?

  1. ARecord the concern in the resident's chart and monitor the situation
  2. BReport it to appropriate facility staff without investigating first
  3. CGather evidence from other residents before reporting the concern
  4. DSpeak to the staff member involved to establish what happened
Show answer and rationale

Correct: B. Section 483.152(b)(7)(vi) names the need to report any instances of abuse, mistreatment or neglect to appropriate facility staff. Investigating is not the aide's role, and delay is itself a failure to protect.

  • C — Gathering evidence delays protection and is the investigator's role, not the aide's.
  • D — Approaching the person suspected risks the resident and may compromise an investigation.
  • A — Charting and monitoring are not reporting, and the duty is to report.
Client RightsDifficulty 3/5

A resident refuses a scheduled bath. What should the aide do?

  1. ARecord the refusal in the chart and take no further action on it
  2. BAsk a family member to persuade the resident to accept the bath
  3. CRespect the refusal, offer an alternative time, and report it to the nurse
  4. DExplain that the bath is scheduled and proceed with it gently
Show answer and rationale

Correct: C. The right to make personal choices is protected at 483.152(b)(7)(ii), and proceeding against a refusal is not care. Reporting keeps the licensed nurse informed so the resident's hygiene need is still met.

  • D — Proceeding after a refusal overrides a protected right regardless of how gently it is done.
  • A — Charting alone leaves the nurse unaware and the underlying need unaddressed.
  • B — Recruiting family to overcome a refusal is pressure, not respect for the choice.

Primary references

  1. 42 CFR Part 483 Subpart D — Requirements That Must Be Met by States and State Agencies, Nurse Aide Training and Competency Evaluation — Office of the Federal Register (eCFR) · government · retrieved 2026-09-22, verified 2026-09-22