CNA Drill

Communication: practice questions

2 original questions · 2 editor-approved · every choice explained.

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Blueprint-mapped questions with full rationales for every choice.

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CommunicationDifficulty 2/5

How should an aide communicate with a resident who has hearing loss?

  1. AWrite every instruction down instead of speaking at all
  2. BFace the resident and speak clearly at a normal pitch
  3. CShout so that the resident is certain to hear the words
  4. DUse a high-pitched voice to carry over the hearing loss
Show answer and rationale

Correct: B. Facing the resident lets them use lip movement and expression. Shouting distorts speech and raises pitch, which makes high-frequency hearing loss worse rather than better.

  • C — Shouting distorts the sounds and is also undignified in front of others.
  • D — High-frequency hearing is usually the first lost, so raising pitch reduces clarity.
  • A — Writing everything removes normal interaction and is unnecessary for most residents.
CommunicationDifficulty 1/5

Which step opens nearly every skill in the NNAAP skills listing?

  1. ARaising the bed to its highest position before beginning the procedure
  2. BRecording the client's vital signs before any other action is taken
  3. CExplaining the procedure, speaking clearly, slowly and directly to the client
  4. DWashing the hands immediately before touching any part of the client
Show answer and rationale

Correct: C. The NNAAP checklists open with addressing the client by name, introducing yourself, and explaining the procedure while maintaining face-to-face contact. It is a scored step, not a courtesy.

  • D — Hand hygiene is essential but is its own skill and its own scored step.
  • A — Bed height is adjusted for specific procedures, not as a universal opening step.
  • B — Vital signs are taken when the task requires them, not before every skill.

Primary references

  1. Colorado Nurse Aide Written (or Oral) Examination and Skills Evaluation Candidate Handbook — Credentia Services LLC, in partnership with the Colorado Board of Nursing · primary · retrieved 2026-09-22, verified 2026-09-22
  2. 42 CFR Part 483 Subpart D — Requirements That Must Be Met by States and State Agencies, Nurse Aide Training and Competency Evaluation — Office of the Federal Register (eCFR) · government · retrieved 2026-09-22, verified 2026-09-22